Return Policy
At ALLUV Place Boutique, we want you to love your purchase. If something isn’t quite right, we’re here to help with a simple and clear return process.
Clothing Returns – Local Pick Up Orders
You may return any full-priced item that meets the following conditions:
-
Item must be unworn, with original tags attached
-
Item must be free of any scent (perfume, smoke, etc.)
-
Return must be made within 10 days of purchase date
Eligible returns will receive:
-
Exchange, OR
-
Store credit / gift card for the full purchase amount
All returned items will be inspected to ensure they are in brand new condition before approval.
Once an exchange is completed, that purchase becomes final sale
Shipped Orders – Returns
Our return policy for shipped orders follows the same guidelines as local pick-up orders:
-
Returns must be initiated within 10 days of delivery
-
Items must be unworn, tagged, and scent-free
-
Customer is responsible for return shipping costs
Important:
You must provide proof of shipment by emailing your tracking number. This ensures your return was sent within the allowed timeframe.
Once your return is received and inspected:
-
You will receive store credit, OR
-
Your requested exchange will be processed
Final Sale Items
The following items are FINAL SALE and not eligible for return or exchange:
-
Sale or clearance items
-
Seasonal styles
-
Special occasion styles
-
Accessories
-
Home décor and gift items
Return Authorization Required
Before sending any return, you must contact customer service to receive a:
Return Confirmation Number
Returns sent without approval may not be accepted.
Return Shipping Responsibility
-
Customers are responsible for return shipping costs
-
Shipping costs will only be covered if:
-
Item is damaged, OR
-
Incorrect item was received
-